The mobile network operator U.S. Cellular needed to increase its awareness for its prepaid product and build ad recall during two important seasons. It needed to achieve this within very specific U.S. geographic regions.
U.S. Cellular launched two Dabbl brand experiences for the holiday and back to school seasons. The campaigns targeted consumers living in specific regions throughout the U.S.
The brand experiences were crafted with the goals of brand awareness and ad recall. The experiences were designed to spent a significant amount of engagement time educating consumers on the brand.
The experiences used 5 to 6 trivia engagements, a mobile video and call to action engagements.
Trivia activities on Dabbl are a two-part engagement. First, consumers answer a trivia question. Second, they see whether they are correct, learning more details about the answer.U.S. Cellular used multiple trivia engagements to educate and challenge consumers on what is possible with their prepaid cell phone plans.
- 6 Activities per experience, including Mobile Video and Trivia activities.
Unlike traditional advertising, brands on Dabbl do not interrupt consumers' content. Instead, consumers choose to use Dabbl during their downtime specifically to spend time with brands that value their attention and opinions.
This results is higher quality, longer engagement time with consumers.
For U.S. Cellular this meant consumers spent an average 63 seconds engaging in the brand experiences. The back to school experience averaged 76 seconds of engagement time per brand experience.
This longer engagement time and friendly, non-interrupting context resulted in a +30% brand awareness lift and a +85% brand favorability lift between those exposed to the brand experiences and those not exposed.
Additionally, there was a +123% ad recall lift one week after the second experience completed. Sample size for the brand study was 5,005 Dabblrs.